SOCIAL - Courses | TQueremos | Tecnológico de Monterrey

Our courses recommendations

Negotiation Skills and Effective Communication

We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved. The course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way.

Inspiring Leadership through Emotional Intelligence

Emotional intelligence, hope, mindfulness, and compassion help a person reverse the damage of chronic stress and build great leadership relationships. The Positive and Negative Emotional Attractors inspire sustained, desired change and learning at many levels.

Emotional and Social Intelligence

Emotional and Social Intelligence (ESI) is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally and socially intelligent in your workplace.

Social Psychology

Each of us is dealt a different hand in life, but we all face similar questions when it comes to human behavior: What leads us to like one person and dislike another? How do conflicts and prejudices develop, and how can they be reduced? Can psychological research help protect the environment, and if so, how? This course offers a brief introduction to classic and contemporary social psychology, covering topics such as decision making, persuasion, group behavior, personal attraction, and factors that promote health and well-being.

Introduction to Negotiation:

A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations.

Effective communication

(This course is in spanish)

Improve your personal and professional relationships

The power of conscious communication

(This course is in spanish)

This course promises to provide tools and methodologies for each participant to develop mechanisms and disciplines that allow them to evolve in their interpersonal relationships through conscious communication in all human environments.

Advancing Equity and Inclusion Through Gender Partnership

This inclusive leadership course will equip you with the tools to model and practice effective gender partnership as a means of creating culture change inside and outside your workplace, and you’ll deepen your understanding of effective gender partnership and develop concrete skills to foster workplaces where everyone is valued for their uniqueness, trusted to make decisions, can be authentic, and feel psychologically safe.

Introduction to Social Psychology

We often have firmly held beliefs about why people think and behave the way they do. Sometimes our intuitions are correct, but often they are not. Social psychology helps us understand how people think about themselves and other people and what motivates their behaviour in social settings.

Exercising Leadership: Foundational Principles

The crises of our time generate enormous adaptive challenges for our families, organizations, communities, and societies. The need for leadership that can mobilize people to meet these challenges and improve life is critical. In this introductory course, you will explore strategies for leading in a changing world where adaptive pressures will continue to challenge all of us. You will discover new ways to approach complex organizational systems and take thoughtful action on the work we all face ahead. Most importantly, you will reflect on how to move forward on the leadership challenges you care about most.

Bridging Differences

We encounter differences every day—differences in race, politics, gender, faith, and more. How can we connect across these differences, especially at a time of deep social polarization? In this course, you will learn core research-based principles and strategies for fostering positive relationships, dialogue, and understanding across lines of difference. Created by UC Berkeley’s Greater Good Science Center (GGSC), the course offers best practices that draw on scientific findings and case studies from real-world programs. It will zero in on how these evidence-based strategies can be applied to the divisions and conflicts that show up in our everyday relationships and in various sectors, with a particular focus on university and college campuses. The course builds on the GGSC’s popular Bridging Differences Playbook, which has already been used widely by leaders in government, education, corporate, and other settings.

Good with Words: Speaking and Presenting

Suppose you were good with words. Suppose when you decided to speak, the message you delivered—and the way you delivered it—successfully connected with your intended audience. What would that mean for your career prospects? What would that mean for your comfort level in social situations? And perhaps most importantly, what would that mean for your satisfaction with the personal relationships you value the most?

Friendship machine: forming a new type of human connections

Did you know that there are now 2.6 billion gamers in the world? By 2021, that number is expected to rise by 125 million. In terms of revenue, the video game industry has become bigger than the movie and music industries put together. Video games are sweeping the globe, quickly becoming a primary shaper of culture. In an age of seemingly increasing social isolation and loneliness, communities are being formed and friendships forged in video games. But can you design for friendship? Do virtual connections have a meaningful impact on humans? What is the cost of loneliness? In this course, the University of Iceland - in collaboration with leading game developer CCP Games - will guide you through the most interesting insights to emerge from the world of video games. Themes include friendship, loneliness, and the societal implications of a new type of human connection rapidly being formed in the 21st century.

Empathy and Emotional Intelligence at Work

This course delves into the social and emotional skills that sustain positive relationships at work. It highlights the foundational and related skills of empathy and “emotional intelligence,” also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions.

Introduction to Human Communication

Communication 100 is designed to introduce the basic concepts of human communication, processes, and environments. This course surveys communication topics related to culture, identity, organizations, and relationships. By the end of the semester, you should have a fuller understanding of appropriate and effective communication based on your knowledge of theoretical concepts and their application.

Conquering Humor Fundamentals

In this course, you’ll build the foundations of humor at work. You’ll explore the neuroscience of laughter and why it’s a superpower that increases bonds, creativity, and resilience on virtual teams. You’ll come to understand your unique humor style, including what makes you laugh, how you make others laugh, and how to activate your sense of humor with colleagues. Finally, you’ll mine seemingly mundane moments with your team for humor, apply simple comedic techniques from the pros, and shift your mindset towards being on the precipice of a smile.

Emotional Intelligence:

Cultivating Immensely Human Interactions

This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and video clips, participants will be able to see themselves and others, as well as analyze their own and others’ behaviors. This is a skill-building course based on published research in multiple fields.

Influencing People

This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.

Psychological First Aid

Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience.

Positive Psychology:

Applications and Interventions

Positive interventions are one of the building blocks for the application of positive psychology in our day-to-day lives. In this course taught by Dr. James Pawelski, we explore positive interventions through theory, research and practice. We provide learners the basic tools for using and measuring positive psychology in professional or personal contexts. Suggested prerequisite: Positive Psychology: Martin E. P. Seligman’s Visionary Science.

#talkmentalillness

#talkmentalillness curates the interviews from the Mental Health Experts series into an accessible learning experience that will help you have conversations about mental health. Talking about mental illness is both the content and desired outcome of this course, as you will use what you learn from my interviews with mental health experts to guide your own discussions about mental health challenges and treatments with family members, friends, colleagues, and other people in your life. The course will begin by presenting a core set of definitions for mental illness and analyzing the stigma associated with it. We will then apply these topics to specific psychological disorders, including anxiety and mood disorders, eating disorders, suicide, substance use, and psychosis. We will then consider how these issues disproportionately impact marginalized groups and communities of color. The course will conclude by considering innovative approaches to psychological treatments and how the pursuit and science of happiness inform mental health and wellness.

Feminism and Social Justice

"Feminism and Social Justice" is an adaptation of Distinguished Professor Bettina Aptheker's long-running course at UC Santa Cruz. In the course, Professor Aptheker presents a broad definition of feminism that serves to frame three significant events in the history of feminism and social justice: the Empire Zinc strike of 1951, the 1971-1972 trial of Angela Davis, and the #metoo Movement.

The Social Context of Mental Health and Illness

Learn how social factors promote mental health, influence the onset and course of mental illness, and affect how mental illnesses are diagnosed and treated. This course explores how our understanding of mental health and illness has been influenced by social attitudes and social developments in North America and around the world. The course begins by situating our contemporary mental health practices in historical context, then looks at different aspects of mental health, mental illness and mental health services and their connections to what’s going on in our social environment.

Fandom, Social Media, and Authenticity in the Digital Age

"Fandom, Social Media, and Authenticity in the Digital Age" focuses your attention on the interconnected dynamics of identity, representation, interpretation, and self-reflection. It asks the question: how, where, and with whom do we inhabit the worlds of fandom and popular culture in the digital age? We will explore the role of digital media in the production of celebrity and fandom, using social media tools and platforms as a running case study. More broadly, the course is about what media studies scholar Henry Jenkins has called “participatory culture,” the processes by which bring our selves into digital spaces, establish trust and authenticity (or challenge these concepts), and negotiate identity in and amongst others. Along the way, you will develop skills in critical self-reflection and communication, as well as analysis and interpretation. You’ll audit your own social media usage, and put this learning in context with major social media presences of our era.

Strengthening Your Widening Network

In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy. You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions. By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.

Successful Negotiation: Essential Strategies and Skills

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement.

Effective Altruism

Effective altruism is built on the simple but unsettling idea that living a fully ethical life involves doing the most good one can. In this course you will examine this idea's philosophical underpinnings; meet remarkable people who have restructured their lives in accordance with it; and think about how effective altruism can be put into practice in your own life. All the features of this course are available for free. It does not offer a certificate upon completion.

Communication in the 21st Century Workplace

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall.

Engaging in Persuasive and Credible Communication

In "Engaging in Persuasive and Credible Communication", you will learn the key skill of persuasion, in the context of professional communication in a globalised world.

Persuasive communication is essential to any professional workplace. From a simple email request for your colleague to help you, to developing a presentation for the board of directors, these are acts of communication that require a good degree of persuasion. Even the process of entering the workforce requires effective persuasive communication, for in the act of writing your resume, cover-letter, or in the interview process, you are essentially persuading the potential employer to hire you. By the end of this course, you will be able to structure and express your ideas in a convincing and persuasive manner in writing, apply basic principles of persuasive writing to convince different sets of audiences at the globalised workplace, and learn to engage in persuasive and credible communication across different cultures in a complex globalised environment.

Inclusive Leadership: The Power of Workplace Diversity

Do you want to promote diversity and inclusion? This course will empower and equip you to develop inclusive cultures where everyone feels valued and respected. You will learn how highly inclusive leaders from around the world use processes of social influence to interact effectively with individuals from a wide variety of backgrounds. You will deepen your understanding of the benefits of diversity. And, you will explore a wealth of perspectives and practices to help you to reap those benefits.

This course is for current or aspiring leaders in ANY type of workplace, in ANY leadership role - a CEO of a corporation, a head of a department, a manager of a workgroup, a team leader, a chair of a committee, you name it! Course highlights include studying signature traits of inclusive leadership (based on global research), strengthening self-awareness, developing your communication skills, and improving your ability to help others feel a strong sense of belonging. Course content covers traditional and timely topics -- from listening, feedback, and collaboration, to privilege, implicit bias, microaggressions, and micro-affirmations.

LGBTQ Pride: From Origins to Evolution Teach-Out

At its origin in the late 60s and early 70s, Pride in the U.S. was a radical claiming of space for LGBTQ individuals and communities. Today’s Pride has evolved to a hypervisible month-long celebration across different parts of the world, but Pride as a personal experience and representation of communities remains complicated. In this Teach-Out, we will discuss the history of Pride and what it means for individuals and communities today.

The Purpose of this Teach-Out is to dive deeper into the complexities of Pride as an event and as a feeling for individuals with the Lesbian, Gay, Bisexual, Transgender, and Queer community, also referred to as LGBTQ. We are hoping to shed light on the different understandings and meanings of Pride as it relates to space, community, and representation within LGBTQ communities. You will learn that Pride can be a celebration for LGBTQ individuals, but Pride also brings about tensions within the LGBTQ community about its purpose. The production team interviewed several individuals who self-identify within the LGBTQ community in order to provide you with direct narratives and experiences.

Activism in Sports and Culture

Sports have become an ever-present reflection of American culture, and an important symbol of the divisions and alliances in our society. Sports and political change walk hand in hand in America. The way that athletes and institutions deal with questions of race, economic hardship, nationalism, and political ties have become central to the way that we understand ourselves and our society. And yet, there are those who would prefer their sports free of controversy and opinion. Dedicated athletes, coaches, and media personalities have pushed back against this refrain, demanding to be seen not just as entertainers but as fully formed humans with political opinions and experiences. Their struggles against injustice have changed the face of America and kicked off a reckoning within modern-day sports.

How does context inform the shape and outcome of protests? What is it about sports that provides space — or doesn't — for political statements? Why do some of us expect athletes to be activists, when others would rather they "shut up and dribble"? We'll explore all of these questions and more in this class. Your professor will be NBA All-Star and TNT Sports journalist and commentator Chris Webber, who leads interviews with iconic activists, including John Carlos and Jemele Hill as they wrestle with the meanings and outcomes of their activism. You'll read and watch primary source documents about acts of protest, and academic and journalistic work that reckons with the legacies of those acts. By the end of the course, you'll have a better understanding of historical and contemporary protest moments, and be able to create and apply new ways of thinking about the activism within the world of sports in history and today.

The Arts and Science of Relationships:

Understanding Human Needs

This course provides an introduction to:

1. Basic concepts of The Strategies and Skills Learning and Development System (SSLD), their relevance for every day relationships and provide advanced concepts for participants who work in fields of social work and health care .

2. Basic practice principles and methods of SSLD, illustrated by relationship management case studies.

3. The SSLD framework for relationship management assessment; N3C (needs, circumstances, characteristics, capacity) and problem translation.

4. Core competencies in the relationship management application of the SSLD system: Observation learning, simulation, real life implementation, review and monitoring.